1. Acceptance of Terms
By accessing and using HouseMadeEasy ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
HouseMadeEasy is an online platform that connects users with various home services including:
- Property rental and booking services
- Home repair and maintenance services
- Cleaning services
- Electrical and plumbing services
- Painting and renovation services
- Logistics and delivery services
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept all risks of unauthorized access to your account
3.2 Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. User Conduct
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Upload or transmit harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Use automated systems to access the Service without permission
- Impersonate another person or entity
5. Service Provider Relationships
5.1 Independent Contractors
Service providers listed on our platform are independent contractors, not employees or agents of HouseMadeEasy. We facilitate connections but do not employ or control the service providers.
5.2 Verification
While we strive to verify service provider credentials, we cannot guarantee the quality, safety, or legality of services provided by third-party providers.
5.3 Direct Agreements
When you book a service, you enter into a direct agreement with the service provider. HouseMadeEasy is not a party to this agreement.
6. Bookings and Payments
6.1 Booking Process
All bookings are subject to availability and confirmation. HouseMadeEasy reserves the right to refuse or cancel bookings at our discretion.
6.2 Payment Terms
- Payments are processed securely through third-party payment processors
- Prices are subject to change without notice
- Refunds are subject to our refund policy
- Service providers may have their own pricing and payment terms
6.3 Cancellations
Cancellation policies vary by service provider. Please review the specific terms before making a booking.
7. Content and Intellectual Property
7.1 User Content
You retain ownership of content you post to our platform. By posting content, you grant us a license to use, display, and distribute such content in connection with our Service.
7.2 Platform Content
All content on the platform, including text, graphics, logos, and software, is the property of HouseMadeEasy or its licensors and is protected by copyright and other intellectual property laws.
7.3 Prohibited Content
Users may not post content that is:
- Infringing on intellectual property rights
- Defamatory, obscene, or offensive
- False or misleading
- Harmful or dangerous
8. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
9. Disclaimers and Limitation of Liability
9.1 Service Availability
We strive to maintain Service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.
9.2 Third-Party Services
We are not liable for the actions, content, or services of third-party providers. Your interactions with service providers are at your own risk.
9.3 Limitation of Liability
To the fullest extent permitted by law, HouseMadeEasy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
10. Indemnification
You agree to indemnify and hold harmless HouseMadeEasy, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
11.1 Termination by User
You may terminate your account at any time by contacting us or using the account deletion feature.
11.2 Termination by HouseMadeEasy
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
11.3 Effect of Termination
Upon termination, your right to use the Service will cease immediately. All provisions that should survive termination shall survive, including ownership provisions and liability limitations.
12. Dispute Resolution
12.1 Informal Resolution
Before pursuing formal legal action, we encourage users to contact us directly to resolve disputes informally.
12.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
12.3 Jurisdiction
Any disputes shall be subject to the exclusive jurisdiction of the courts of Nigeria.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the new Terms on this page with an updated "Last modified" date.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and HouseMadeEasy regarding the use of our Service.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: legal@housemadeeasy.com.ng
- Phone: +234 XXX XXX XXXX
- Address: [Your Business Address]